The jab:ITS PHP/MySQL Incident Tracking System for Intranets provides a browser-based means of tracking and reporting customer support/help issues and occurrences. more
Omnistar Live is a dynamic live chat and customer support management solution. You may chat with your site visitors, log support issues in a dynamic help desk and create a knowledgebase of information.
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TrioLive is a powerful web based live help solution that offers real-time messaging with powerful AJAX functionality, traffic monitoring, and much more. more
Support Center software to run centralized online customer support
center that will handle multiple POP accounts, automatically turn customer emails into trouble tickets that can be efficiently managed based on status, queue assignment, support agents, priority etc. Automatize whole process with powerful email parser, manage support staff according to real-time statistics. Support Center is software with multilingual support, branding options (template based) and no
limitations on number of support agents or departments. Support Center
not only handles all important tasks but is also easy to use with
intuitive and fast AJAX interface for convenience of support staff. Very
reasonably priced package available also for one-time fee! more
