We suffered a major core router crash that took down our route announcements to the outside world...

I have placed the routers into an emergency dogleg configuration that has temporarily fixed the problem...

I am currently working on a permanent solution to this condition and there may be intermediate hiccups while our routes converge outside of our network...

Our sincerest apologies for any inconvenience this network outage has caused...

I will follow up once the work has been completed....
Sorry folks, even with the best hosts you will have trouble at times. Ironic though I just sent a ticket this morning about upgrading again.