AxisHost is a name I have seen come up from time to time who I always thought highly of. Tina, the owner is a hard worker who seems to really care about the users. I have read good things on various discussion boards. When legit concerns are raised, and on occassion it can happen, I have always seen these concens are handled very well and the customer is always happy.
I like this host, this is one those that we tend to keep in our own little mental shortlist.
The bad: What is with the no contact on the website, hidden whois results? Tina, Get a P O Box, get a second phone line if you have too. I understand the arguments to hide whois, they are valid for a hobby site, not a business. Speaking for myself, If I did not know better I would pass.